We are expanding our presence in Nairobi with our fourth location coming up soon. Therefore looking to hire a Community Manager to work with the Nairobi Garage team in one of our locations.
Customer service and providing solutions to our members is key to this role. This is primarily achieved through ensuring the value and benefits members of the Garage are very clear and members can take advantage of them. Regularly interacting with members, resolving issues for them and offering ways for them to remain, loyal customers, as their business grows.
The General Manager, who oversees the Nairobi Garage space.
Working hours // Monday-Friday: 8:30am – 5:30pm
About Nairobi Garage
Nairobi Garage is Africa’s largest and coolest workspace for new and growing businesses. We are a response to the need for non-traditional, lean and flexible office space solutions. We know how much businesses and individuals thrive in a community setting.
With central locations on Ngong Road, Karen and the Westlands area, our locations are open 24/7 and provide an innovative and vibrant space for our diverse groups of SMEs, startups, entrepreneurs and independent professionals.
Nairobi Garage provides well-designed coworking and enclosed offices, event space and on-demand meeting room facilities equipped with projectors, TVs, whiteboards and video conferencing. All our spaces are powered by fast and reliable internet.
Our ecosystem offers its members an invaluable community and a pool of Nairobi’s most high-growth and high-impact ventures. Members get access to business opportunities, networking events, workshops, marketing support as well as access to affordable legal, accounting, and coaching business services that support their growth and ease of business.
The overall goal is:
You will do this through:
Customer service and Retention
Please send your CV – in email form, to firstname.lastname@example.org with an email introducing yourself. You can include a link to your Linkedin page, if you have one.
Deadline: 20th October 2019 (We may begin interviews earlier that the deadline, so if you’re able to, please send your application sooner)
Start date: December / Jan 2019