We are hiring! Office Operations Lead with Nairobi Garage

As we are looking to expand our footprint in Kenya, we have a number of jobs at Nairobi Garage.

One of this great jobs at Nairobi Garage is a job opening for an Office Operations Lead. The Office Operations role is majorly facilities management which requires excellent communication, negotiation and planning skills. You need to have attention to detail and a high standard of work, and demand that standard of others. 

Reporting to: The General Manager, who will oversee the Nairobi Garage space. 

Working hours // Monday-Friday: 7:30am – 5:45pm. Saturday: 8am-12pm 

About Nairobi Garage

Nairobi Garage is Africa’s largest and coolest workspace for new and growing businesses. We are a response to the need for non-traditional, lean and flexible office space solutions. We know how much businesses and individuals thrive in a community setting.

With central locations on Ngong Road, Karen and the Westlands area, our locations are open 24/7 and provide an innovative and vibrant space for our diverse groups of SMEs, startups, entrepreneurs and independent professionals.

Nairobi Garage provides well-designed coworking and enclosed offices, event space and on-demand meeting room facilities equipped with projectors, TVs, whiteboards and video conferencing. All our spaces are powered by fast and reliable internet.

Our ecosystem offers its members an invaluable community and a pool of Nairobi’s most high-growth and high-impact ventures. Members get access to business opportunities, networking events, workshops, marketing support as well as access to affordable legal, accounting, and coaching business services that support their growth and ease of business.

Criteria for all Nairobi Garage team  

As a part of the Nairobi Garage team – there are some attributes you must have to fit in and be successful:

• A people-person – you must be  interested and curious about what other people are doing
• Trustworthy and honest – not negotiable! 
• Ability to work in a fast-paced environment – handle pressure, multi-task and think on your feet
• Ability to self-manage – Self-drive, self-starter – we don’t micromanage people 
• Flexibility on working hours – We don’t operate 9-5 every day, stuff needs to get done and sometimes that means evenings/weekends
• Professional character and politeness is key – as well as having good English, written and spoken 
• Passionate about work – a job is not a J.O.B 

Key Attributes / Skills for this role 

• Upholding standards – you must be able to recognize quality work and hold people to account for their work standards 
• Basic computer skills, emails, excel
• Ability to negotiate with suppliers directly – select good suppliers to work with, get quotations, agree on terms, follow processes 
• Ability to project manage and follow-through to the end 
• Manage others at a lower level – communicate clearly, hold people to account, motivate people to do repetitive tasks to a high standard
• Experience working in hotels, restaurants as a supervisor – or in a supervisory role in the construction sector

Ideal Skills 

• Understanding of network IT systems – basics (we have an outsourced contractor)
• Understanding of construction and maintenance work –  basic electrical, painting 
• Good with numbers – will be liaising with accounts dept quite often. 

Day to day tasks: 

Office Maintenance 

• Managing Office works and repairs. With the focus on reducing maintenance costs and driving efficiency 
• Overseeing and implementing repairs according to policies and standards 
• Consistently inspecting the facilities to keep on top of space repairs
• Corresponding with the building management to document and report repairs in the common areas. 
• Managing suppliers and keeping an updated list of quality suppliers on file 
• Negotiating costs, payment terms, and delivery schedules 

Operations 

• Ensuring basic services are consistently delivered – including internet, tea/coffee, parking, meeting rooms
• Ensuring space standards for layout, facilities, and core services, are kept at all times
• Managing stock for office consumables 
• Coordinating the team during events in terms of setting up and set down.
• Purchasing and running office errands 

Cleaning 

• Managing and coordinating the office cleaning team
• Compiling daily, weekly and monthly reports on cleaning, office operations, and maintenance
• Ensuring the security procedures are managed at all times
• Maintaining the space look and feel

Please send your CV – in email form, to team@nairobigarage.com with an email introducing yourself. You can include a link to your Linkedin page if you have one.

Deadline: 20th October 2019  (We may begin interviews earlier that the deadline, so if you’re able to, please send your application sooner)

Start date: December / Jan 2019